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Enterprise-CS Productivity-Enhancing Features
Enterprise-CS is already a powerful business asset with the
advantages of converged technology. And with hundreds of
unique features, your business has an even greater advantage.
The following features are just a handful of the capabilities
designed to take the hassle out of routine communications
and improve overall efficiency for your business.
Networking Integration
Network multiple office locations and remote workers to communicate
like they’re under one roof.
ACD Integration
Provides a wide range of contact center features including
automated call processing, agent/supervisor features and
more.
Omegatrek Wireless Integration
Remain accessible to calls while roaming your facility with
access to system features from a digital wireless handset.
Voice Mail /Automated Attendant Integration
Provides voice mail, automated attendant and one-stop unified
communications.
E-Response Help Call
Automatically notifies a group of extensions when an extension
is off-hook for a certain amount of time or has dialed
911.
Conversation Recording
Record phone conversations to voice mail for future reference.
Voice Mail Monitor
Monitor voice mail messages as they are being recorded and
even interrupt the recording to initiate a conversation.
Whisper Page
Communicate with a busy extension without interrupting the
call. Your voice or the voice of the person you are calling
is not audible to the outside caller.
Text Messaging
Send standard system or personal 16-character text messages
to another extension's station display when they are on
a call.
Multiple Mailbox Keys
Multiple mailbox keys can be programmed on a phone that is
shared by multiple users. This provides different users
their own voice mailbox with easy access to messages via
their assigned mailbox key.
Intuitive GUI Programmer
Allows a station user to configure their own phone. It also
allows a company's system admin to configure the system
instead of relying on external maintenance support.
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